On IT started life as the internal IT team for a recruitment business. We know that when a consultant cannot get into their inbox or ATS, they are not calling candidates, not chasing clients and not billing.
So we treat recruitment IT as a revenue problem, not a ticket queue. Every fix is measured by how quickly your consultants are back on the phone.
Interview invites and CVs go unseen. Candidates drift to the agency whose email arrived.
A paid hire spends their first week unable to work their desk.
Your candidate database walks out of the door with them.
The whole floor stops. Nobody owns the problem between you, the vendor and your IT provider.
These are the problems recruitment agencies bring to us most often. Most of them are fixable in days, not months.
Poorly configured SPF, DKIM and DMARC records, high outbound volumes and blocklisting all push your emails into spam folders. For an agency, that means missed candidates and lost placements.
How we fix itConsultant numbers change quickly. Each new starter needs a device, licences, mailbox and ATS access ready on day one, and each leaver needs locking out the same day.
Our onboarding processAgencies hold thousands of CVs, contact details and right-to-work documents. One compromised mailbox can expose all of it, along with your reputation with clients and the ICO.
Your ATS is the business. When it slows down, breaks an integration or needs migrating, someone has to own the problem with the vendor. We do.
Many agencies still pay for hosted desktops or Citrix setups that cost more than they are worth and fail at the worst moments. We review whether yours still earns its keep and plan a clean move to Microsoft 365 where it does not.
Most agencies use a fraction of what they pay for. SharePoint, Teams, automation and Copilot can take admin off consultants so they spend more time recruiting.
Read: data in recruitmentDeliverability is the problem recruitment agencies raise with us most. Agencies send more email than most businesses their size, often to people who have never heard of them, which makes mail providers suspicious by default.
The fix is rarely one setting. It is getting your domain, your Microsoft 365 tenant and your sending habits working together, then watching them so they stay that way.
We set SPF, DKIM and DMARC correctly for Microsoft 365 and every system that sends on your behalf, including your ATS and any marketing platform.
We check your domain and sending IPs against the major blocklists and work through delisting where needed.
Anti-phishing and impersonation protection stops criminals spoofing your consultants, which also protects the reputation of your domain.
DMARC reports and ongoing monitoring tell us when something changes, so we fix it before candidates stop seeing your emails.
Agencies using AI report real gains, but very few have it working across their whole process. Getting there depends on clean data, joined-up systems and sensible controls on candidate information.
UK & Ireland recruiters using AI report screening 26-50% faster
of recruiters using AI screening reported KPIs up 25% or more
staffing firms have fully embedded AI across their workflow
The same services we provide to every client, set up around how a recruitment agency actually works.
Fast fixes from engineers who know recruitment systems, so consultants get back on calls rather than waiting in a queue.
Consultant mailboxes, shared inboxes, licences, Teams and SharePoint managed for you, with starters and leavers handled to SLA.
SPF, DKIM, DMARC, anti-phishing and impersonation protection configured properly, so your email is trusted and secure.
MFA, Conditional Access and sign-in monitoring that stop a stolen password turning into a candidate data breach.
Get certified and answer client security questionnaires with confidence when you bid for larger accounts.
Microsoft 365 backup for mailboxes, OneDrive and SharePoint, so deleted or encrypted candidate data can be restored.
Growing agencies hire in bursts. Tell us a start date and we handle everything else, then lock the door just as quickly when someone leaves.
We source the laptop, enrol it in device management and install your standard apps, so it arrives secure and ready to sign in.
Mailbox, signature, Teams, shared inboxes and the right Microsoft 365 licence, all set up before day one.
We work with your ATS vendor to get the new consultant's seat and permissions in place, so you do not have to chase them.
A quick call on the first morning to make sure MFA, email and systems all work. The consultant starts recruiting, not troubleshooting.
When someone leaves, we disable access, revoke sessions, secure their mailbox and recover the device, protecting your candidate database.
We do our best work with agencies that want a long-term partner, not the cheapest hourly rate.
Most agencies need four things: reliable Microsoft 365 and email, fast set-up and removal of consultant accounts, strong protection for candidate data, and someone who owns problems with the ATS or CRM vendor. Our recruitment IT support covers all four for a fixed monthly price.
We fix your SPF, DKIM and DMARC records, check your domain and sending IPs against blocklists, configure Microsoft 365 anti-phishing and impersonation protection, and monitor your domain so problems are caught early. A free Domain Risk Report shows where you stand today.
We support the Microsoft 365, device and network side of every major recruitment platform, including Bullhorn and Loxo, and act as your point of contact with the ATS vendor when something goes wrong.
Tell us the start date and we handle the device, Microsoft 365 account, licences and ATS access, planning the timings around the systems your agency uses. When a consultant leaves, we disable their access, secure their mailbox and recover the device.
It is not a legal requirement, but many clients and public sector frameworks ask for it in supplier security questionnaires, and it is a sensible baseline for any business holding candidate data. We help agencies get certified and answer those questionnaires accurately.
Yes, with the right preparation. We review permissions and data first so Copilot cannot surface candidate or client information consultants should not see, then help your team use it to cut admin.
Yes. We are based in Mirfield, West Yorkshire, and deliver most support remotely, so we work with agencies across the UK. Agencies in Yorkshire also get site visits and face-to-face reviews.
No retainer. Ad-hoc remote support, billed per ticket.
Free 30-minute consultation to scope the work.
Get In TouchFully managed IT for small businesses
The same fully managed plan, scaled for a growing team
Prices exclude VAT. Over 10 devices, we move to per-device pricing, typically £50-£60 per device per month. We understand that every business is different, but we typically see our customers land within one of these bands. If you are looking for something a bit more customised, then get in touch and let's have a chat!