Ransomware, hardware failure and human error are a question of when, not if. What decides whether it's an inconvenience or a catastrophe is how quickly you get back up. On IT makes recovery measured, tested and fast.
Disaster rarely looks like a flood or a fire. Far more often it's a piece of ransomware, a failed disk or an accidental deletion that quietly wipes out something critical. The damage isn't only the lost data, it's the hours or days your business can't operate while you scramble to recover. A real disaster recovery plan accounts for all of it.
Clean, isolated backups let you restore to a point before the attack instead of paying a ransom.
A dead server or drive doesn't stop the business when systems can fail over to a recovery copy.
The most common cause of data loss. Deleted files and folders can be rolled back in minutes.
Microsoft 365 data and key services are backed up independently, so an outage doesn't mean lost work.
Every recovery plan comes down to two questions. How much data can you afford to lose, and how long can you afford to be down? We agree both with you up front, in plain numbers, so there are no surprises on the worst day.
How quickly you need to be operational again after an incident. A tighter RTO means faster failover and less downtime.
How much recent work you can afford to lose. A tighter RPO means more frequent backups and less data at risk.
| System | Priority | Target Recovery Time | Data Loss Window |
|---|---|---|---|
| Core line-of-business systems | Critical | Under 4 hours | Up to 15 mins |
| Email & Microsoft 365 data | High | Under 8 hours | Up to 1 hour |
| File & document storage | High | Same business day | Up to 4 hours |
| Secondary & archive systems | Medium | Next business day | Up to 24 hours |
Illustrative targets. We set your actual RTO and RPO per system based on how critical each one is to your operation.
Backup is only the start. A plan that actually works covers how you fail over, how often it's tested, and who runs the recovery.
Regular, encrypted backups of your servers, devices and Microsoft 365 data, running without anyone having to remember.
Backups held in a separate location and locked so ransomware can't encrypt or delete your last line of defence.
Critical systems can be brought up from a recovery copy quickly, so the business keeps running while we fix the original.
A backup you've never tested is a guess. We verify recoveries on a schedule so you know they work before you need them.
A clear, agreed plan for who does what in a disaster, so recovery is a process to follow rather than a panic.
When it counts, our team executes the recovery for you, so you can focus on your business instead of the rebuild.
We don't sell you a backup box and walk away. We build a recovery capability around what your business actually can't lose.
We identify which systems and data are genuinely critical, and what an hour of downtime really costs each one.
We agree a realistic RTO and RPO for each system, balancing the protection you want against the cost of providing it.
We implement backups, offsite copies and failover to meet those targets, and lock the backups against tampering.
We run scheduled restore tests and report the results, so your recovery is proven rather than assumed.
If the worst happens, we execute the runbook and get you back to work within the targets we agreed.
We regularly prove your backups restore. Most businesses only discover their backup was broken at the moment they need it.
Immutable, isolated backups mean an attacker can't destroy your recovery copy, so you never have to consider paying.
Recovery sits alongside your endpoint, identity and tenant security as the safety net under everything else.
On the worst day, you don't want to be reading a manual. Our team runs the recovery so you can lead your business.
No. A backup is a copy of your data. Disaster recovery is the whole plan for getting your business operational again, including how fast you fail over, how often backups are tested, who runs the recovery and how long it takes. Backup is one ingredient, not the finished dish.
Microsoft keeps your service running, but under its shared responsibility model your data is your responsibility. Deleted items and mailboxes are only retained for a limited window, after which they're gone. An independent backup of Microsoft 365 protects you from accidental deletion, ransomware and retention gaps.
That depends on the recovery targets we set together. Critical systems can typically be restored from clean backups or failed over within hours, while less essential systems follow behind. We agree these timeframes up front so you know exactly what to expect rather than hoping for the best.
Because we test them. A backup that has never been restored is just an assumption. We run scheduled restore tests and report the outcome, so your recovery capability is verified on a regular basis rather than discovered to be broken in a crisis.
That's exactly what modern attacks try to do, which is why we hold immutable, offsite copies that can't be altered or deleted once written. Even if your live environment is hit, your recovery point stays clean and intact.