Last updated 28 September 2026
This privacy notice for On IT Technology Partners Ltd (trading as On IT, "we", "us", "our") describes how and why we collect, store, use and share your information when you visit our website at onit.ltd, contact us for support, a quote, or general enquiries, or engage with us in sales, marketing, or as a client.
Questions or concerns? If you don't agree with this notice, please don't use our website. If you have questions, contact us at service.desk@onit.ltd.
Personal information you give us. When you fill in a contact or support form, request a quote, or email or call us, we collect your name, email address, phone number, company name, and the content of your message or enquiry.
We do not collect payment card details via this website — client billing is handled separately as part of our service agreements.
Information collected automatically. When you visit our site, we automatically collect technical information via Google Analytics and Google Tag Manager, including your IP address, browser type, device type, pages visited, and referring website. This doesn't identify you by name.
Information from other sources. We do not currently purchase or obtain personal information about you from data brokers, public databases, or other third parties.
Under UK GDPR, we rely on:
We share information only with service providers who help us operate, under contracts that require them to protect it and use it only as we instruct:
We may also disclose information where required by law, or as part of a merger, sale, or transfer of the business. We do not sell your personal information to third parties.
Our website may link to third-party websites we don't control. We're not responsible for their privacy practices — check their own policies before providing information to them.
We use cookies and similar technologies, via Google Tag Manager, to understand how visitors use our site. Most browsers let you refuse or delete cookies through their settings; doing so may affect some site features.
Our website is hosted in the UK. Some of the third-party tools we use, such as Google Analytics, may process data outside the UK, including in the United States, under that provider's own data protection safeguards.
We retain personal information for up to 6 years from your last interaction with us. This reflects the general period under which a legal or contractual claim could be brought under English law, and covers our obligation to keep financial records such as invoices for at least 6 years for UK tax purposes. After that period, information is deleted or anonymised unless we have a specific ongoing reason to keep it for longer.
We use appropriate technical and organisational measures to protect your information, and we hold Cyber Essentials certification as an independently assessed security standard. No method of transmission over the internet is 100% secure, so we can't guarantee absolute security.
Our services are aimed at businesses, not individual consumers, and we don't knowingly collect information from anyone under 18.
You have the right to:
To exercise any of these rights, contact us at service.desk@onit.ltd. If you're unhappy with our response, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Yes — we'll update the date at the top whenever we make changes, and will highlight material changes if they significantly affect how we use your information.
On IT Technology Partners Ltd
Unit G, Wheatley Park, Mirfield, WF14 8HE
Phone: 03300 945 946
Email: service.desk@onit.ltd
Companies House: 15139836