About On IT | Employee-Owned IT Support, West Yorkshire

OUR STORY

"Our values are simple: Simplicity and Value"

On IT was built on a straightforward idea: IT support should be simple to understand and priced fairly, without the jargon or the hard sell that the industry is known for.

We're an employee-owned company, which means every person supporting your business also owns a share of it. That changes how the work gets done - there's no call centre script, no incentive to upsell, just a team that's genuinely invested in getting it right.

WHY EMPLOYEE-OWNED MATTERS TO YOU

A Consistent Point Of Contact

Employee ownership means people stay. You get to know the team supporting you, and they get to know your systems, instead of starting over with someone new every few months.

Skin In The Game

Every team member owns a share of the outcome, not just a wage. That shows up in the small decisions - the extra check, the follow-up call - that a purely salaried team has less reason to make.

Long-Term Thinking

We're not chasing quarterly upsell targets for a distant shareholder. Decisions get made for the long-term health of your systems and the relationship, not this month's numbers.

MEET THE TEAM

Tye Clark

Director

Tye leads On IT with a focus on helping businesses use technology to improve efficiency, security, and growth. Combining technical expertise with a strong commercial mindset, he works closely with clients to ensure technology delivers real business value.

Chris Powell

Finance

Chris brings experience, professionalism, and a customer-focused approach to every interaction. He enjoys helping businesses overcome technology challenges and ensuring clients have the tools they need to succeed.

Marcus Day

IT Technician

Marcus plays an important role in supporting clients and helping keep their technology running smoothly. He is passionate about solving problems and providing reliable, friendly service whenever it's needed.

Tom Ashby

IT Technician

Tom is a valued member of the On IT team, helping clients get the most from their technology and day-to-day IT services. Known for his approachable and practical attitude, he is committed to delivering a great experience for every customer.

Krzysztof Ruszczyk

Technical Account Manager

As Technical Account Manager, Krzysztof works closely with clients to align their technology with their business goals. He combines technical knowledge with a proactive approach to ensure customers receive practical advice and ongoing support.